We specialise in IT Outsourcing that allows businesses to retain control over their IT strategies and planning while leveraging the benefits and reducing operating costs and risks without compromising quality of services.
We specialise in IT Outsourcing that allows businesses to retain control over their IT strategies and planning while leveraging the benefits and reducing operating costs and risks without compromising quality of services.
With ITFLOW model, we take complete responsibility for operations delivery through IT governance best practices. We believe in building lasting partnerships based on trust and transparency. ITFLOW’s three phased flexible approach enables our clients to de-risk any outsourcing challenges and allows sufficient time for cultural integration between two organizations.
Initial Phase:
Identifying key business objectives, scope and skills to be outsourced vs to keep in house are vital considerations for any outsourcing. Outsourcing is often IT internal strategy and cannot afford business to suffer hence de-risking any potential teething issues is key. This phase enables our customers to pilot and ensure right alignments.
Offshore Operations:
Outcome Based Model:
This phase mostly focuses on the long term association and the establishment of an ODC set-up.
In this phase we will be using existing facilities. Focus will be on hiring good talent, initial set-up and acquiring your specific knowledge.
Understand Immediate requirements.
Finalise rate cards for T&M skills.
Identify Initial team size and scaling goals.
Set-up initial team.
Initiate Knowledge transfer and Shadow phase.
Set-up offshore development environment.
Pilot small development.
During this phase focus will be on setting up delivery processes to integrate with your team.
Establish onsite – offshore delivery processes.
Establish deliverables and KPIs for Offshore teams.
Establish 1 year ramp-up plan – Size, skill, experience.
Upon successful implementation of previous phase and once you are convinced on the benefits further options of setting up Offshore Delivery Centre or outcome based delivery model can be established.
Establish long term contract.
Explore need of expansion of facilities, connectivity.
Define and agree on Service Level Agreement linked to deliverables.
Transparent and outcome based pricing model
Our vision is to establish long-term trusted partnerships
End to end IT delivery offerings
Well established knowledge transfer methodology and governance to minimize risks and increase productivity
Delivery model that ensure client proximity to provide a local presence and cultural integrity
Strong management and technical leadership
